At AHVEC we're Open 5.30pm-8am Weeknights & 24 Hours on Weekends and Public Holidays.
We understand that your pets are important family members, and they can get sick at anytime of the day or night. You want peace of mind regarding your pet’s health.
We are here for you outside of normal clinic hours, providing immediate, high quality veterinary care. In the case of a true emergency, every minute counts. You will have direct and immediate phone access to a trained veterinary nurse, and an experienced emergency veterinarian can see your pet at any time during the night or on weekends.
Our values
Respect
Respect
We treat each other with kindness, courtesy and politeness. We believe all animals should also be treated with kindness and dignity.
Teamwork
Teamwork
We work in collaboration with each other, our clients and our referring vets. The emergency care of traumatic patients requires effective involvement and co operation.
Optimism
Optimism
We love what we do, and it shows. We are animal advocates and work hard towards positive outcomes. We support each other and are positive culture champions.
Compassion
Compassion
The foundation behind our high level of clinical and critical care is compassion. Understanding and empathy is extended to our customers who are often experiencing an emotional and traumatic time.
Integrity
Integrity
We obey all laws of the jurisdictions in which
we reside and practice veterinary medicine.
We are always honest and fair in our relations with others.
Communicaton
Communication
Good communication underpins every aspect of our hospital. It enables great teamwork in emergency situations, and vital during consults with the pet owner. We communicate with each other and referring vets respectfully, on all platforms.
